REFUND POLICY
At Khoji.in, we strive to provide the best services possible to our users, including those who utilize our platform for locating missing persons. Our commitment to transparency and customer satisfaction extends to our Refund Policy.
We hope that the services you take through our website Khoji.in goes smoothly and without any issues. Nonetheless, due to certain unforeseeable situation, sometimes circumstances may arise where a refund is requested. However, we strictly adhere to No Refund Policy , which is outlined as under:
1. No Refunds Policy: The user within 48 Hours of Registration can avail the services of Khoji.in free of costs. After completion of 48 Hours of Registration, the users in order to avail the services of Khoji.in, would need to purchase following plans offered by our website:
a. 3 Months Plan - INR ________________/-
b. 1 Year Plan - INR ________________/-.
Once the user purchases any of the aforementioned plans, the amount of such plans cannot be refunded under any circumstances. However, once the plan is purchased, the users can use the same so long as the plan is Active. Subscription fee or any payment is made by the user for our services is non-refundable. This includes but is not limited to subscription fees, one-time fees, or any other charges associated with the use of our platform.
2. Service Nature: Our Website, Khoji.in, operates on a platform where immediate access to the database and resources is granted upon payment. Due to the nature of our service, once payment is processed, access to our resources is provided instantly, making it impractical to issue refunds.
3. Voluntary Contributions: In some cases, users may choose to make voluntary contributions to support our cause or contribute to specific cases. Such contributions are considered final and non-refundable.
4. Liability of the Information: While we strive to provide accurate and updated information regarding missing persons, we cannot guarantee the accuracy or completeness of the data provided. Therefore, refunds will not be issued based on any dissatisfaction with the information provided.
5. Technical Issues: In the event of technical issues or service disruptions that affect your ability to access our website or services, we will make every effort to promptly resolve such issues. However, this does not warrant a refund of any fees paid.
6. Cancellation Policy: Users have the option to cancel their subscription at any time. However, no refunds will be provided for the remaining duration of the subscription period.
7. Policy Changes: We reserve the right to amend, modify, or update this Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
8. Contact Information: For any questions or concerns regarding our refund policy, users can contact our customer support team at contact@missingandalert.com or by 8707624604. Our team is available to assist users with refund inquiries and provide any necessary support to ensure a satisfactory resolution.
By using our platform and services, users agree to abide by the terms outlined in this refund policy. We are committed to ensuring a positive experience for all users of Khoji.in and we appreciate your cooperation and understanding.
Last updated: __/__/2024.
Khoji InfoTech Private Limited
311 1A New 1244 Jhokan Bagh Civil Lines Jhansi 284001
Mail: contact@missingandalert.com
Phone No.: 8707624604